Updated on April 24, 2019.

These General Conditions (“Conditions”) shall apply to the sale, supply, and replacement of hardware (“Products”) and the provision of services (“Services”) by K-Patents Oy, K-Patents Inc., and K-Patents Shanghai Co. Ltd (hereinafter each individually “K-Patents”) to K-Patents’ customer (“Customer”). The contracting K-Patents entity is identified in K-Patents’ quotation and/or acknowledgement of order.

Read the full General Terms and Conditions here (PDF). 


2. Returns

When returning instruments or spares to K-Patents you must fill a Request for Return Materials Authorization (RMA) prior to shipping any products or items to K-Patents. RMA shall be submitted to K-Patents Order Handling department. Please proceed to Return Policy and Request for Return Materials Authorization (RMA) for details.